{"id":15707,"date":"2023-10-30T12:00:09","date_gmt":"2023-10-30T12:00:09","guid":{"rendered":"https:\/\/ashaamekh.com\/?page_id=15707"},"modified":"2024-01-05T05:06:44","modified_gmt":"2024-01-05T05:06:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/ashaamekh.com\/en\/faq\/","title":{"rendered":"faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15707\" class=\"elementor elementor-15707\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9142a3b elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"9142a3b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cc28384\" data-id=\"cc28384\" data-element_type=\"column\" id=\"my-id1\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77ae5f55 elementor-widget elementor-widget-wd_title\" data-id=\"77ae5f55\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-gradient wd-title-style-underlined wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">FAQs<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec270f0 elementor-widget elementor-widget-wd_title\" data-id=\"ec270f0\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">Product Quality and Testing<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e71ecd5 elementor-widget elementor-widget-wd_accordion\" data-id=\"e71ecd5\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"wd-accordion wd-style-default\" data-state=\"first\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active text-left wd-opener-pos-left\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWhat makes your honey high quality?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child wd-active\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p style=\"text-align: justify; font-family: Bahij-muataz;\"> Our honey is sourced from local Omani bees that feed on natural flowers and plants, resulting in a pure and rich flavor. We also use careful harvesting and processing techniques to ensure that our honey retains all of its natural beneficial properties.\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tIs your honey tested for quality and purity?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Yes, we test all of our honey for purity and quality in a certified laboratory to ensure that it is free from any contaminants or adulteration.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tDo you add any preservatives or additives to your honey?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>No, our honey is completely natural and pure, with no additives or preservatives added.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"3\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tHow long does your honey last?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Our honey has a long shelf life and can last up to two years if stored properly in a cool, dry place.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"4\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWhat is the best way to store your honey?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>We recommend storing our honey in a cool, dry place away from direct sunlight and heat. It is also best to keep the honey in an airtight container to prevent any moisture from getting in.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"5\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWhat is the difference between your honey and other types of honey?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"5\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Our honey is locally sourced from Omani bees that feed on natural flowers and plants, resulting in a unique flavor profile and natural beneficial properties. We also use careful harvesting and processing techniques to ensure that our honey retains all of its natural goodness.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6182e3c3 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"6182e3c3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f0879e4\" data-id=\"f0879e4\" data-element_type=\"column\" id=\"my-id2\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4755db9 elementor-widget elementor-widget-spacer\" data-id=\"4755db9\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6aa892 elementor-widget elementor-widget-wd_title\" data-id=\"f6aa892\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">Shipping and Delivery <\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76e5ab3b elementor-widget elementor-widget-wd_accordion\" data-id=\"76e5ab3b\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"wd-accordion wd-style-default\" data-state=\"first\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active text-left wd-opener-pos-left\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWhat countries do you ship to?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child wd-active\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Our shipping is currently limited to Oman only. We are working towards expanding our delivery services to other countries in the future.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tHow long does delivery take?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Delivery times can vary depending on your location within Oman, but typically it takes 1-2 days and up to 7 days for rural areas.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tHow much does delivery cost?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Currently, we offer free delivery for all orders.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"3\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tCan I track my delivery?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Yes, you will receive a tracking number once your order has been shipped.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"4\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\t What happens if I&#039;m not home during delivery?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Our delivery partner will attempt to redeliver your package on the next business day. If you are still unavailable, you can arrange a pickup at their local office or reschedule a delivery.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"5\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tCan I change my delivery address after placing an order?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"5\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>It is possible to change the delivery address if the item has not yet been out for delivery. However, if the item is already in transit, we cannot guarantee that the delivery address can be changed. Please contact our customer service as soon as possible to request any changes to the delivery address.\"<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5f5a91 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"b5f5a91\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d3a7de\" data-id=\"7d3a7de\" data-element_type=\"column\" id=\"my-id3\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbdb7c3 elementor-widget elementor-widget-spacer\" data-id=\"dbdb7c3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec9118c elementor-widget elementor-widget-wd_title\" data-id=\"ec9118c\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">Return and exchange policy <\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92d926d elementor-widget elementor-widget-wd_accordion\" data-id=\"92d926d\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"wd-accordion wd-style-default\" data-state=\"first\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active text-left wd-opener-pos-left\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWhat is your return policy?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child wd-active\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>We accept returns within 7 days of delivery for any product that is in its original condition and packaging sealed. However, Determination Box are not eligible for returns.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tHow do I return the order?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Please contact our customer service within 7 days of delivery via email or Whatsapp and provide order number addition to returned item.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWhat should I do if I receive a damaged or defective product?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>If you receive a damaged or defective product, please contact us within 48 hours of delivery and we will arrange for a replacement or refund.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"3\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tDo I have to pay for return shipping?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Yes, customers are responsible for the cost of return shipping for full refund or exchange, unless the product was damaged or defective we will cover the cost of return.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"4\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tHow long does it take to receive a refund?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Refunds are processed within 3-7 business days. The actual time it takes for the refund to be credited to your account may vary depending on your bank or credit card company.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"5\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tIs it possible to exchange a product for a different one?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"5\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Yes, we do allow exchanges, as long as the product is unopened and you contact our customer service team within 7 days of receiving your order. To initiate an exchange, please place a new order for the product you want and return the original product. Our customer service team can guide you through the process.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"6\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWhat products cannot be returned?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Products that have been opened or used cannot be returned, with the exception of defective or damaged items. Additionally, Determination Box are not eligible for returns.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2001298 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"2001298\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-03f6268\" data-id=\"03f6268\" data-element_type=\"column\" id=\"my-id4\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56a6788 elementor-widget elementor-widget-spacer\" data-id=\"56a6788\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da3d964 elementor-widget elementor-widget-wd_title\" data-id=\"da3d964\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">Payment and Billing<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d942638 elementor-widget elementor-widget-wd_accordion\" data-id=\"d942638\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"wd-accordion wd-style-default\" data-state=\"first\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active text-left wd-opener-pos-left\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWhat payment methods do you accept?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child wd-active\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>We accept various payment methods such as Visa, Mastercard debit and credit cards or card on delivery<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWhen will my credit card be charged?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Your credit card will be charged immediately after you place your order.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tIs it safe to enter my credit card information on your website?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Yes, we take the security of your personal information very seriously. We use industry-standard encryption technology to protect your credit card information.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"3\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tCan I change the payment method after I place my order?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>No, unfortunately, we cannot change the payment method after an order has been placed.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"4\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tHow do I get a copy of my invoice?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Once your order is placed, you will receive an electronic invoice via email or find it in your account on our website.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-left\" data-accordion-index=\"5\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWhat should I do if I see an unauthorised charge on my credit card statement?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-plus\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"5\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Please contact our customer service team immediately if you see an unauthorised charge on your credit card statement. We will work with you to resolve the issue as quickly as possible.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs Product Quality and Testing What makes your honey high quality? Our honey is sourced from local Omani bees that<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_joinchat":[],"footnotes":""},"class_list":["post-15707","page","type-page","status-publish","hentry"],"acf":[],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":false,"author_link":"https:\/\/ashaamekh.com\/en\/author\/noura\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"FAQs Product Quality and Testing What makes your honey high quality? Our honey is sourced from local Omani bees that","_links":{"self":[{"href":"https:\/\/ashaamekh.com\/en\/wp-json\/wp\/v2\/pages\/15707","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ashaamekh.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ashaamekh.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ashaamekh.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ashaamekh.com\/en\/wp-json\/wp\/v2\/comments?post=15707"}],"version-history":[{"count":85,"href":"https:\/\/ashaamekh.com\/en\/wp-json\/wp\/v2\/pages\/15707\/revisions"}],"predecessor-version":[{"id":17463,"href":"https:\/\/ashaamekh.com\/en\/wp-json\/wp\/v2\/pages\/15707\/revisions\/17463"}],"wp:attachment":[{"href":"https:\/\/ashaamekh.com\/en\/wp-json\/wp\/v2\/media?parent=15707"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}